Last updated: May 29, 2026
By accessing or using any Orderly Ops service — including our website, the Orderly Ops Core platform, managed WordPress hosting, and consulting engagements — you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our services.
Orderly Ops services are available exclusively to nonprofit organizations and small businesses. We do not provide services to individuals acting in a personal capacity. We also do not provide services to cybersecurity research companies, as our platform could be misused for unauthorized open-source intelligence (OSINT) gathering.
By creating an account, you represent that you are authorized to act on behalf of a qualifying organization.
To use our platform services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at trustandsafety@orderlyops.com if you suspect unauthorized access.
We reserve the right to suspend or terminate accounts that violate these terms or that we reasonably believe are being used for unauthorized purposes.
Orderly Ops provides the following categories of service:
Service availability and features may vary by subscription tier. We reserve the right to modify, suspend, or discontinue any service with reasonable notice.
Platform subscriptions are billed on a recurring basis (monthly or annually) through Stripe. By subscribing, you authorize us to charge your payment method at the beginning of each billing cycle.
All fees are non-refundable. If you cancel a subscription, you will retain access to the service until the end of your current billing period. No partial refunds are issued for unused time.
We reserve the right to change pricing with 30 days' written notice. Price changes take effect at the start of your next billing cycle following the notice period.
You may cancel your subscription at any time through the platform or by contacting us. Cancellation takes effect at the end of your current billing period. You will continue to have access to services until that date.
We may terminate or suspend your account immediately if you violate these terms, engage in prohibited activities, or if continued service poses a security risk to our infrastructure or other customers.
Upon cancellation or termination of services:
We strongly recommend exporting any data you wish to retain before your cancellation takes effect. Once deleted, data cannot be recovered.
All Orderly Ops software, platform code, documentation, branding, and proprietary methodologies remain the exclusive property of Orderly Ops. Your subscription grants you a limited, non-exclusive, non-transferable license to use our services for your organization's internal purposes.
Your data remains yours. We claim no ownership over any data you upload, store, or generate through our platform. Consulting deliverables (reports, assessments, plans) become your property upon delivery and payment in full.
You agree not to:
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our services will be uninterrupted, error-free, or free of harmful components. While we implement industry-standard security measures, no system is perfectly secure and we cannot guarantee absolute protection against all threats.
To the fullest extent permitted by applicable law, Orderly Ops shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, including but not limited to loss of data, loss of revenue, or business interruption.
Our total aggregate liability for any claims arising from or related to these terms or our services shall not exceed the total fees paid by you to Orderly Ops in the twelve (12) months immediately preceding the event giving rise to the claim.
If a dispute arises out of or in connection with these terms or our services, the parties agree to meet to pursue resolution through negotiation or other appropriate dispute resolution process before resorting to litigation.
All information exchanged during this meeting or any subsequent dispute resolution process shall be regarded as "without prejudice" communications for the purpose of settlement negotiations and shall be treated as confidential by the parties and their representatives, unless otherwise required by law. However, evidence that is independently admissible or discoverable shall not be rendered inadmissible or non-discoverable by virtue of its use during the dispute resolution process.
These terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal proceedings arising from these terms shall be brought exclusively in the courts of Ontario, Canada.
We may update these terms from time to time. Material changes will be communicated via email or a prominent notice on our platform at least 30 days before taking effect. Continued use of our services after changes take effect constitutes acceptance of the revised terms.
If you have questions about these terms, contact us at:
Orderly Ops
North Bay, Ontario, Canada
trustandsafety@orderlyops.com